Key Questions to Ask When Ordering High Temperature Hot Water Heat Pump China

Is the system size based on a heat load calculation?

When setting up an air-source heat pump as your main or sole heating source, a well-designed system is crucial. Calculating the heat load for your specific home is a valuable tool for choosing the correct equipment.

Forlssman contains other products and information you need, so please check it out.

Which indoor units do you suggest, where should they go, and why? 

It’s important to consider where these indoor units will be mounted. Do the locations align with your heating/cooling objectives and the way you use your space?

How will the controls and thermostat be arranged?

When your installer is setting up your system, be sure to ask them to explain the thermostat and controls. This is particularly important if they are installing combined controls for both your heat pump system and backup heating source. Moreover, for wall-mounted ductless units, the thermostat is often located within the heat pump indoor unit. To achieve more precise temperature sensing in your living space, consider having a separate thermostat installed at chest height. 

What is the cost of installation, and are there any incentives available? Who is responsible for applying for these incentives?

It’s important to clarify who will handle the incentive application process and whether it needs to be done before or after the installation takes place.

In addition to yearly electricity expenses, are there any other recurring costs to consider, like regular maintenance or replacement parts?

MassCEC recommends scheduling inspections and cleanings for your heat pumps every one to two years. You might want to inquire whether your chosen contractor offers routine maintenance or can suggest another professional for this purpose.

How soon can we schedule the installation, and what’s the expected duration of the installation process? 

Please tell your installer if you have any specific time restrictions and ask how far in the future they’re scheduling their work. Keep in mind that summer is the peak period for air-source heat pump installations, and some delays might occur due to high demand during this season.

What steps should I take before the installation? 

Ask your installer if there are any specific tasks you should complete to prepare for them to be on site.  

Do you offer warranties for the systems you install? Could you provide details about the various warranty choices available? 

It’s important to have a clear understanding of what is included in the warranty provided by your contractor, such as coverage for equipment, labor, or both. 

Have you taken part in training sessions provided by manufacturers for the systems you install? Additionally, could you offer references from your previous clients?

Just like any home improvement endeavor, it’s crucial to confirm that your installer possesses the appropriate training and a favorable history with their previous customers. 

(If you’re considering installing a whole-home system) Have you completed other projects involving whole-home air-source heat pumps?

When considering a home improvement project, it’s essential to confirm the contractor’s relevant experience. Request three references from past customers who’ve had whole-home air-source heat pumps installed. Reach out to these references through or to inquire about their satisfaction with the installer’s work. 

Could you offer guidance on operating and maintaining the system? For instance, adjusting thermostat settings and cleaning air filters?

Air-source heat pumps are generally easy to use. Your installer should be a valuable source of information and education on how to set the best temperature for your home. 

Q:How does a heat pump work? Why heat pump save energy?

A heat pump simply moves heat from the air and transfers it to the water. A heat pump uses a refrigeration cycle exactly like your refrigerator or air conditioner uses. A proven safe, economical and very trouble-free system. It doesn’t form heat by heat pump itself. It just deliver the heat from air or other source to water. It only needs the transferring of energy. So it need much less energy than electric heater or gas heater. So it can save energy!

If you are looking for more details, kindly visit High Temperature Hot Water Heat Pump China.

Q:What kind of heat exchange does Kolant heat pump use?

The heat exchange of Kolant swimming pool heat pump is made from titanium, and is virtually impervious to water-chemistry damage.

We use top brand plate heat exchanger for air to water heat pump.

Q:What is the exact temperature range that the unit will work within?

We have two kinds of compressors in swimming pool heat pumps and air to water heat pumps. For big units above 9kw with scroll compressors the lowest working temperature our clients in Europe have recorded is minus 23 deg C (in Finland). In our lab the lowest temperature we can lower to is minus 10 deg C . For small units like 6.3kw with rotary compressor conservatively speaking the lowest working condition is minus -15 deg C.

Q:Is it safe for Kolant heat pump operation?

With good insulation, electric isolation, we can assure 100% safe operation if the operation is under correct usage according to our instruction manual.

Q:Does the unit ever need draining?

When the air temperature is below 7 deg C or 8 deg C, ice will build up on the evaporator because the moisture in the air will freeze after the heat is absorbed by the cold refrigerant. The unit will automatically defrost the ice by reversing the refrigerant flow. Ice will become water and be drained out of the unit through some holes in the bottom of the cabinet. So if the unit is used in such a low temperature, we need to drain the water.

Q:What are the guarantees on units that you will give us?

As a standard policy we will provide free spare parts with a value equivalent to 1% of the total ordered value. According to the experiences from our clients these free spare parts are beyond enough for maintenance purpose in two years.

In the same time we provide 1 year warranty for any factory fault parts replacement. In urgent, we can send the required parts by DHL to help solving the problem first.

But we don’t cover problem from shipment, wrong installation and incorrect usage of heat pump.

Q:What about the payment terms?

For normal orders we request L/C or 30% prepayment to start production,balance to be paid before delivery. As the order value is below EUR , a small order handling cost of EUR 50 will be charged.

Q:What is the refrigerant gas and does it comply with European regulations?

The gas we are using for European market is R407C OR 410A. It is 100% non-ozone-depleting. We recommand to use R410a for the high efficiency. If you prefer R407C, we can use a rotary compressor from Hitachi which is compatible with R407C gas. We ever produced this unit for some European clients.

Q:Are there any restrictions as to where they can be sited?

There is almost no restriction for installation sites.

Q:Lead times for a container/part container?

The lead time for a container order is 3-5 weeks depending on the availability of the components stock.

The company is the world’s best Multifunctional Heat Pump supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.

Q:Does the unit have a condensation collection tray and drain off point?